- Permissions for working folder

In Rouvy Desktop is critical to ensure that the App has the full access the to the working folder. The working folder is unique for each Windows user - Documents\Rouvy. Please be sure that you (as windows user) has the access into this folder. If you see an error like the screenshot below, then the Rouvy doesn't have an access to the Documents\Rouvy folder.





Windows Controlled Folder Access

Windows 10 has a feature called "Windows Controlled Folder Access" - this may block the access to the Documents folder, too. E.g. see




Some apps, like OneDrive, set this feature automatically upon install. Check the OneDrive settings.

Also, some antiviruses (e.g. Bitdefender) may block the access to the Documents folder. 

  • Go to your Antivirus Settings and allow the Rouvy app (mark as trusted).