How to take a screenshot?

Sometimes the most helpful thing for the support team it’s just a screenshot. For helping you we need to know as much as possible so let’s take a look how to do it.

If you need to take a screenshot, follow the instruction here


iPhone or iPad
To take a screenshot, press the home button and power button at the same time for 1 second. The screenshot will be saved in the Photos.




To take a screenshot is usually used the power button and volume down button at the same time. Sometimes works the power button and the home button at the same.
Your screenshot will be saved in the gallery.