Cannot contact server - Why?

This article is especially for the Android users. 

 

On the Rouvy startup, you get the message "Cannot contact server"? 

 Screenshot_20171218-230626.jpg

 

What to do? 

  •  Check the internet connection.
  •  Do you have an antivirus or Ad-Block app on your device? The Rouvy doesn't contain any advertisements but we need to have an access to the "google analytics". So you have to pause or disable the ad-block/antivirus or allow the Rouvy application. 
  • Still didn't help? Please, contact the support team - support@rouvy.com 

 

 

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