In this article, you will find the most frequently asked questions about the free trial period, and the relevant answers to help you out.
There is also an article explaining the free trial period and how to activate it in more detail, please, take a look at it here.
If you cannot find the answer in this article, feel free to contact us - we are here to help!
- As a new user, you are entitled to a 7-day free trial period after registration.
- In short, you just need to create a ROUVY account and enter your credit card details.
Do not worry, you will not be charged. The Trial Period starts immediately after you've entered your card details.
Please, read more on the topic in this article. - It is activated after you've entered your credit card details, and you are a new user.
- Yes, you need to enter your credit card details to activate the Free Trial Period.
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After the trial ends, you can either continue with your paid subscription to enjoy full access to ROUVY, or cancel your subscription and ride on ROUVY for free, but with limited access.
All registered ROUVY users with canceled accounts can ride 20 km per month for free.
Any unused free kilometers expire at the end of the month.
You can also buy a Daily Pass to enjoy full ROUVY access for a limited time of 24, 48, or 72 hours, more information on the Daily Passes is here. - You can enjoy all functions that the ROUVY app offers, except for importing outdoor activities.
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Upon trial expiration, you will be automatically charged for the subscription plan you chose during the registration phase. You can always change this plan.
If you decide to cancel - you can still enjoy the free ROUVY account.
More information on the ROUVY subscription is here and in this article. - No, your data won’t be deleted. You can always choose to purchase a subscription and continue cycling in the same account you created initially.
- You will be charged only when the trial period expires.
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No problem here - your free trial period starts after you’ve entered your credit card details. So when you are ready, complete your details and activate your free trial period.
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No, you will not lose your free trial.
If you purchase your subscription, then you will be charged after your free trial expires.