To make sure that your ROUVY account is secure, you need to create a strong password and update it regularly.
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Please note: |
Whether you've just forgotten your password, or have a suspicion that your password may be compromised, please reset your password immediately.
Successful password reset for your ROUVY account depends on whether you have access to the email you've registered with, or not.
- If you have your registration email accessible, you can reset your password both in your web account and in the ROUVY App.
- If your registration email is not accessible anymore, you need to get in touch with us as soon as possible, we will help you.
When the registration email is accessible, please do the following:
- go to ROUVY.com and click on "Forgot your password?" under the log-in button;
- then enter your registration email and click SEND;
- an email comes with a link to reset your password.
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Important note! If the email takes too long to come, we especially recommend GMAIL users look at the PROMOTION section in their email inboxes. Other users are advised to check their SPAM folders. |
If for any reason, you can no longer access your email inbox, or anything else is unclear, do not hesitate and get in touch with us - we are here to help.