GooglePlay subscription

Do you wish to purchase a subscription through GooglePlay?
Keep on reading to get all the necessary information.

 

How to subscribe through GooglePlay

ROUVY subscription through iTines takes just a few steps:

  • you need to register on ROUVY through your GooglePlay account;
  • after your registration, ride a Tutorial Route to get your first taste of the ROUVY world!
    You will be guided through your tutorial ride with prompts to help you out;

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  • after the Tutorial Route, you will be asked to provide your payment details;

 

By providing your payment details you start your free 14-day Trial Period to check ROUVY's full potential,
you will not be charged at that moment.

 

 

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GooglePlay subscription guidelines

  • In-App purchases can be made for a 1-month plan only.

  • An GooglePlay subscription is linked to the user account used during the purchase. 

  • An GooglePlay subscription automatically renews until canceled.

  • You must cancel at least a day before each renewal date to avoid being charged.

  • If you wish to cancel your GooglePlay subscription and get a refund, please contact GooglePlay support directly. Unfortunately, we cannot manage payments that were made via GooglePlay.

  • You can change your payment method only through the corresponding store account.

Gift Coupon or Discount Code

Unfortunately, it is not possible to apply the Gift Coupon or Discount Code when you are purchasing GooglePlay subscription. 

Discounts are valid only for subscriptions bought directly at ROUVY.com.

You need to cancel your GooglePlay subscription directly through your GooglePlay account, and then buy a new subscription at ROUVY.com. 

 

The payment was successful, but the subscription is not active

LOG OUT and LOG IN to the App again. You can also try restarting the App.

Make sure the payment was made with the correct user ACCOUNT.

Send us the GooglePlay invoice and describe the issue.

 

For more help, please feel free to contact us.

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