iTunes subscription

Do you wish to purchase a subscription through iTunes?
Keep on reading to get all the necessary information.

 

How to subscribe through iTunes

ROUVY subscription through iTines takes just a few steps:

  • you need to register on ROUVY through your iTunes account;
  • after your registration, ride a Tutorial Route to get your first taste of the ROUVY world!
    You will be guided through your tutorial ride with prompts to help you out;

634e69bf-1ea0-4efb-978c-18100b3da5ce.png

  • after the Tutorial Route, you will be asked to provide your payment details;

 

By providing your payment details you start your free 7-day Trial Period to check ROUVY's full potential,
you will not be charged at that moment.

 

 

Image_from_iOS__2_.png

 

iTunes subscription guidelines

  • In-App purchases can be made for a 1-month plan only.

  • An iTunes subscription is linked to the user account used during the purchase. 

  • An iTunes subscription automatically renews until canceled.

  • You must cancel at least a day before each renewal date to avoid being charged.

  • If you wish to cancel your iTunes subscription and get a refund, please contact iTunes directly. Unfortunately, we cannot manage payments that were made via iTunes.

  • You can change your payment method only through the corresponding store account.

Gift Coupon or Discount Code

Unfortunately, it is not possible to apply the Gift Coupon or Discount Code when you are purchasing an iTunes subscription. 

Discounts are valid only for subscriptions bought directly at ROUVY.com.

You need to cancel your iTunes subscription directly through your iTunes account, and then buy a new subscription at ROUVY.com. 

 

The payment was successful, but the subscription is not active

LOG OUT and LOG IN to the App again. You can also try restarting the App.

Make sure the payment was made with the correct user ACCOUNT.

Send us the iTunes invoice and describe the issue.

 

For more help, please feel free to contact us.

Was this article helpful?

36 out of 81 found this helpful

Have more questions? Submit a request