Problems with connection or visibility of my trainer or sensor.

This article is for you if you have a problem with connecting or visibility of your trainer or sensor.

There could be more reasons:

  • Check the batteries. If you don’t see any blinking light or only red light, change the batteries.
  • Check the firmware version. Keep your firmware up to date.
  • Disconnect the sensor from the other apps. You can use your sensor only with one application, and it is ROUVY now. 
  • Activate your sensor.  Make sure you did a few rounds with a pedal. In the case of heart rate monitors, sometimes you need to wet the sensor pads.
  • Check connectivity. Some sensors communicate only via Ant+. Make sure you have the Ant+ stick in your Pc/iPad/iPhone or Android. (some Androids don’t need the Ant+ stick).
  • Make sure your speed, cadence, and heart rate sensors are Bluetooth compatible.
  • If you are using Apple TV, you can only use two connections. Speed/heart rate or speed/cadence. A common connection would be speed and heart rate.


!If you use another app or device, disconnect manually there!

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