Your FREE TRIAL PERIOD is over? It is time to purchase a subscription plan. You can find general information in the table or you can follow links for detailed instructions.
|Place to order||ROUVY website||in App||in App|
|FREE TRIAL PERIOD||14 free days available for new users.||A tutorial route and 14 free days for new users.||
A tutorial route and 14 free days for new users.
|DISCOUNT CODES||DISCOUNT CODES distributed by ROUVY can be applied.|
|Cancelation and Management||Cancelation and Management in the user profile.||Cancelation and Change payment method via iTunes only.||Cancelation and Change payment method via GooglePlay only.|
A ROUVY SUBSCRIPTION is universal and cross-platform. You can use any supported device (Windows device, iPad, iPhone, Android, MacBook and Apple TV). With a ROUVY SUBSCRIPTION , you can use the app on 5 allowed devices.
How to purchase a ROUVY subscription plan
Please remember that the ROUVY SUBSCRIPTION is linked to the user account that was used during the purchase.
We allow payment via Credit card and PayPal.
- LOG IN to your USER PROFILE.
- Click on the SUBSCRIBE NOW button.
- You will be redirected to the subscription plan overview.
- Select the plan.
- Click to PROCEED TO PAYMENT.
- Add the payment method and that's all! The invoice will be sent to your email address.
How to pay via Credit card
Please do the following steps:
- Simply complete the credit card info
- Confirm the payment.
- Then you will be redirected to 3D secure verification
- Verify the transaction.
The Credit card verification process is linked with a $1/€1 transaction. These unit payments are part of the PSD2 authorization process. The gateway makes this transaction to the bank. Please note that the bank forces the user to perform additional verification - if not done, it voids the transaction.
How to pay via PayPal
Please do the following:
- Choose payment via PayPal.
- Tap the "PayPal checkout" button.
- You will be redirected to the PayPal login.
- Login and then 'Agree' to the Terms and Conditions
- Continue to the next page.
- Now you will be back on the ChargeBee checkout page where your payment is chosen and you only need to fill in your billing information and Subscribe.
- That's all!
So hurry up to your pain cave to enjoy the ROUVY experience!
What is important to know
The payment for long-term plans is made once for a given period.
The SUBSCRIPTION is active for the paid period and can not be paused.
A ROUVY SUBSCRIPTION automatically renews until canceled. To avoid being charged, you must cancel at least a day before each renewal date in your USER PROFILE on ROUVY.com. The subscription plan will be canceled at the end of the term.
What should I do if my payment has been declined
- Make sure that you have entered the correct Credit card information.
- Check the card expiry date.
- Make sure that you have online payments enabled.
- In case of an error message, take a screenshot and send it to us.
For more help, please feel free to contact us.