ROUVY WORKOUTS - How to connect via ANT+/Bluetooth - Desktop
How to set up the ANT+ communication
If you want to communicate via ANT+, you will need ANT+ USB Dongle. The indication of correct ANT+ connection in App is in the right-bottom corner.
Important: Rouvy doesn't support ANT+ USB 1 anymore.
In a case of a cross line, the ANT+ communication doesn't work. It can have a few reasons
Drivers are not installed properly.
When things still don’t work out, the reason might be that already installed Garmin software is using the same driver. First open TASK MANAGER (push CTRL, ALT, and DEL all at the same time) and go to the tab Processes. When you see ANT.AGENT32 in the list, stop this process. Start the Rouvy software again and check if the trainer is now connected. In the future, you can ensure that the ANT.AGENT32 doesn’t start automatically as a standard the moment you start up the PC.
Click the right mouse button on the ANT agent icon (red circled) in the taskbar’s system tray and choose the option Exit. Close and tick off the option that allows the ANT Agent to automatically startup. Now the ANT Agent can only be started up manually through the Start menu.
How to set up the Bluetooth communication
In the case of Bluetooth communication, you have two possibilities. Windows native Bluetooth support or via external BlueGiga USB Dongle. We recommend using the native Windows Bluetooth as the most comfortable solution.
Make sure the adaptor is "BLED112".
How can I install drivers?
- Plug the BlueGiga dongle out PC
- Install drivers as separate installation here or you can enable the installation of drivers as part of Rouvy Desktop installation.
- Plug the BlueGiga dongle into the PC
- Run Rouvy App. The first time the Rouvy Desktop will ask you to use BlueGiga instead of Windows native manager. You can enable BlueGiga immediately or later in Bike settings.
- Once the BlueGiga searching is enabled all Bluetooth devices will be searched by BlueGiga Dongle and Windows manager is disabled. The maximum connected devices are 3 right now.
Manual installation of drivers
If you have any issue with the driver installer, you can make the installation of drivers manually.
- Download the Rouvy Driver Installer and install. It will create a directory structure starting at C:\Program Files\SportSoft\VirtualTraining Drivers\
- Connect the BlueGiga dongle to your USB.
- Based on your PC's architecture select 64bit/32bit folder and go into file USB serial.inf -> right-click -> Select install.
- Based on your PC's architecture select the 64bit/32bit folder and go into file dfu.inf -> right-click -> Select install.
- Once installed, the dongle will appear as a COM port called “Bluegiga Bluetooth Low Energy (COM X)” under Windows Device Manager.
Windows Native Bluetooth
In the case of BLE communication via native Windows, you have to pair the trainers/sensors first in Windows Bluetooth Manager. After that, you can connect these devices to the Rouvy desktop. In a case of a pairing of CycleOps trainers, you will have to enter the password 0000.
Driver error during the pairing of a device in Win BT manager - This is a well-known Windows issue. You have to try it more times and try to turn BT off, wait few minutes, turn ON...
*Please, make sure your BLE or ANT+ is enabled. ( see the picture below)