Troubleshooting - Running - No sensors or connection
You can not see your sensors on the list, or you can not connect? There could be more reasons.
|The batteries||If you do not see any blinking light, only red light, change the batteries.|
|Calibration & Firmware update||Keep your firmware up to date and calibrate a sensor (in the official app from the manufacturer).|
|Connected in other apps or devices||Disconnect the sensor manually from the other apps.|
|Sensors are not activated||Most of the sensors need to be activated to be visible in the scan.|
|Heart Rate Monitor||Try to wet the sensor pads.|
|Installation of sensor||When mounting the sensors, please follow the manufacturer's instructions, even when connecting. For example, the sensors must always be at the narrowest end - down or up, and must not be turned in any way.|
|If nothing helps||
Disconnect from the power supply and reconnect to the power supply, or remove the batteries and re-insert.
If you are stuck, feel free to contact us.