Troubleshooting - Android 11 - ROUVY AR crashed

This is a bug on a low level that we can not fix.

It might help to clear the Play Store cache as described here: https://support.google.com/googleplay/answer/9037938?hl=en

It is probably caused only by Samsung devices.

Examples of some affected devices:

  • Samsung SM-A217F
  • Samsung SM-A505FN
  • Samsung SM-A507FN
  • Samsung SM-A515F
  • Samsung SM-A526B
  • Samsung SM-A705FN
  • Samsung SM-A715F
  • Samsung SM-F916B
  • Samsung SM-G780F
  • Samsung SM-G781B
  • Samsung SM-G781W
  • Samsung SM-G970F
  • Samsung SM-G973F
  • Samsung SM-G973N
  • Samsung SM-G973U1
  • Samsung SM-G975F
  • Samsung SM-G975U
  • Samsung SM-G981W
  • Samsung SM-G985F
  • Samsung SM-G986N
  • Samsung SM-G986U
  • Samsung SM-G996B
  • Samsung SM-N986B
  • Samsung SM-P610
  • Samsung SM-T720
  • Samsung SM-T860
  • Samsung SM-T865
  • Samsung SM-T870
  • Samsung SM-T970

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