Troubleshooting - Apple TV remote control

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You can navigate around the screen to the various fields, but when you press enter, nothing happens?

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Solution

Restarting the Apple TV. There might be some pairing issue.

• Settings -> system -> restart .

Check the app if it is already working well.

If no, go for the reset option then. This will be like a new setup where the user needs to enter Apple ID and so on.

• Settings -> Reset -> Reset (do not use reset and update option since user is already updated) 

This will restore the apple tv to factory settings.