Motivation & Fun
How it works
Augmented Routes and new UI - Known issues
Subscription payment unsuccessful?
How to transfer my subscription from iTunes/Google to Rouvy Subscription?
Rouvy Gift Cards
How to switch off AR Beta version
Rouvy AR troubleshooting
Rouvy AR - Group Rides
Double Point Weekends 18/19
Augmented Reality - FAQ
How to change a credit card?
Windows 7 and BlueGiga issue
How to use Rouvy offline?
Virtual speed is different
Banned users / Limited user account
How we count the days in the Rouvy career?
Why I can’t see my trainer or sensor?
How do I change my password?
How do I change my user name?
How to change the notifications?
How do I change my e-mail?
How to import activities from Strava to Rouvy?
Free Rouvy Premium Trial When it starts?
How to starts the route in the middle?
Error message "You don't have valid subscription"
Cannot contact server - Why?
The Trainer Resistance Seems To Be Wrong
What is Ant+? Where do I get it?
How to take a screenshot?
What should I do when Error occurred?
Trainers & Sensors
Need help with something else?
We have a great support team here to answer any questions you may have.
Submit a request