Motivation & Fun
How it works
How to transfer my subscription from iTunes/Google to Rouvy Subscription?
Rouvy Gift Cards
Windows 7 and BlueGiga issue
How to use Rouvy offline?
Virtual speed is different
Banned users / Limited user account
How we count the days in the Rouvy career?
Why I can’t see my trainer or sensor?
How do I change my password?
How do I change my user name?
How to change the notifications?
How do I change my e-mail?
How to import activities from Strava to Rouvy?
Free Rouvy Premium Trial When it starts?
How to starts the route in the middle?
Error message "You don't have valid subscription"
Cannot contact server - Why?
The Trainer Resistance Seems To Be Wrong
What is Ant+? Where do I get it?
How to take a screenshot?
What should I do when Error occurred?
How to create a virtual route from my activity?
Why doesn't family sharing works?
How to flag another rider?
How to set the manual zero?
How to set the crank length my pedals?
Face a trouble with the desktop app?
Trainers & Sensors
Need help with something else?
We have a great support team here to answer any questions you may have.
Submit a request