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All SUBSCRIPTIONS are linked to the user account in the Subscription Model.
The device (a piece of portable electronic equipment that can connect to the Internet, such as a smartphone, tablet, or laptop computer) is registered once you (owner of the subscription) log in to the ROUVY App on a new device (PC, iPhone, iPad, Android, MacBook, or Apple TV).
You can register only 5 devices; that's the maximum limit.
If the maximum number of devices is exceeded, you will be switched to the locked mode.
When you exceed the number of maximum allowed devices, you will receive a message in the App at the very bottom:
"Sorry, you have no valid Subscription” or “Your subscription plan has expired. Check the subscription for more information" or “The number of devices has exceeded the maximum. Manage your subscription and delete at least one device”.
How To Edit/ Delete Your Devices
Please, go to our website ROUVY.com:
- LOG IN to your account on the top-right corner;
- Click on the MANAGE DEVICES section.
- You will see the list of your active devices.
- Click on the REMOVE button to remove any of the devices:
When the necessary amount of devices is deleted, the access to the App will be unlocked.
For more help, please feel free to contact us.