Not sure whether to pause your ROUVY subscription for the summer or cancel it?
Let us help you decide! Here's a quick comparison to show why pausing your subscription might be the smarter choice:
| PAUSED SUBSCRIPTION | CANCELLED SUBSCRIPTION | |
| Free kilometers to ride |
yes 20km / month |
yes 20km / month |
| No loss of Loyalty Status |
yes paused time still counts toward your next Loyalty level |
no Loyalty status is lost when subscription is cancelled |
| Access to Events and Group Rides |
yes within the 20km/month limit |
no |
| Access to Workouts, Training Plans and Challenges |
yes within the 20km/month limit |
yes within the 20km/month limit |
| Option to buy a Daily Pass to use ROUVY fully |
yes enjoy a day of full access anytime |
no |
| Outdoor Rides Tracking for XP |
yes outdoor rides continue to count towards ROUVY XP |
no |
| Change takes effect immediately |
yes pausing happens right away, any remaining paid time is preserved and resumes once the subscription is unpaused |
no subscription cancellation takes effect at the end of the current billing cycle, you can continue using ROUVY until your already-paid period ends |
Pausing keeps your Loyalty progress and perks while offering flexibility during the off-season.
Cancelling doesn't delete your account or your ride history.
Your rides and data stay saved, and you can re-subscribe any time. What resets is your Loyalty status and the perks above, so you build your Loyalty back up when you return.
Read more on ROUVY Pausing here and on Daily Pass here.
Feel free to contact us if you need more help.