Bluetooth connection

Bluetooth lets your trainer and sensors talk to the ROUVY app without cables, over a range of about 10 m. Below you'll find what each platform needs to connect.

For step-by-step pairing of your trainer, see Connecting a Smart Trainer or a Smart Bike or Connecting classic turbo trainers. If the connection keeps dropping, go to ANT+ and Bluetooth connection troubleshooting.

 

iPhone, iPad, and Android

  • Turn on Bluetooth on your device.
  • Open the ROUVY app.
  • Open the pairing window in the top-left corner.
  • Your trainer or sensor connects, as long as it isn't connected to another app or device.

If Bluetooth has been on for a long time, simply turning it off and on again often fixes the connection.

 

Windows

  • ROUVY needs your computer's built-in Bluetooth, version 4.0 or newer.
  • USB Bluetooth dongles aren't supported. If your computer has no built-in Bluetooth, use an ANT+ USB dongle instead.
  • Keep your Bluetooth driver up to date: in Device Manager, open Bluetooth, right-click your adapter, and choose Update driver.

 

Mac

  • Make sure Bluetooth is turned on. On some Macs it's off by default.
  • Allow ROUVY to use Bluetooth in System Settings > Privacy & Security > Bluetooth.

Bluetooth permission for ROUVY in the Mac privacy settings

 

Apple TV

ROUVY needs your permission to use Bluetooth on Apple TV:

  • Open Settings > General > Privacy > Bluetooth Sharing.
  • Find ROUVY and set it to While Using the App.

Apple TV can keep only a few Bluetooth devices connected at once. If your trainer keeps dropping, check what's connected in Settings > Remotes and Devices > Bluetooth and disconnect what you don't need while you ride.

To update ROUVY on Apple TV, find ROUVY in the App Store and select the download (cloud) icon. When the update is done, select Open.

 

Troubleshooting

My trainer won't connect on Android after I updated ROUVY ▶

After an update from Google Play, Android sometimes doesn't give ROUVY permission to find nearby devices. Go to your device Settings > Apps > ROUVY > Permissions > Nearby devices and choose Allow. Then restart the ROUVY app and connect your trainer again.

 

For more help, please feel free to contact us. Tell us which trainer you use and which device you ride on.

Was this article helpful?

166 out of 520 found this helpful

Have more questions? Submit a request