BKOOL has been discontinued, and former BKOOL riders now ride, subscribe, and get support on ROUVY.
The BKOOL app was retired on November 30, 2025. This article covers signing in, your subscription, what happened to your BKOOL data, and using a Bkool trainer with ROUVY.
Signing in to ROUVY
If your BKOOL subscription moved to ROUVY, sign in with the email address you used for BKOOL. If you haven't set a ROUVY password yet, reset it with that email, as described in Password reset and email change.
If you no longer have access to that email address, contact us and we'll help you change it.
If you didn't have an active BKOOL subscription when BKOOL moved to ROUVY, nothing was carried over to ROUVY. Create a ROUVY account and choose one of the ROUVY plans.
Your subscription
If your BKOOL subscription moved to ROUVY, it keeps its original terms, including the price and the plan you had.
You manage it in your ROUVY account at account.rouvy.com, under Account and Membership. Riders Portal on the web walks you through it.
BKOOL support no longer exists, so for anything about your subscription or account, write to ROUVY Support.
Your BKOOL ride history and data
Your BKOOL ride history and account data weren't transferred to ROUVY.
BKOOL has been discontinued, so this data can no longer be accessed or exported, and we can't recover it for you. Your progress on ROUVY builds up as you ride.
Not all BKOOL content moved to ROUVY either, so some BKOOL routes and recorded workouts aren't available here. ROUVY has thousands of real-world video routes, workouts, and events of its own: Getting Started with the ROUVY App is a good place to begin.
Using a Bkool trainer
Bkool trainers connect to ROUVY over Bluetooth, not ANT+.
Bkool used its own ANT+ signal that other apps can't read, so pair your trainer over Bluetooth. The Bkool Smartbike v1 isn't supported. To check your model and its limitations, see Supported trainers.
If your trainer still doesn't connect, contact us and include your trainer model, your device, and how you're connecting.
For more help, please feel free to contact us. If it's about your account or subscription, include the email address you used for BKOOL.