In this article, you'll learn how to change your subscription plan, update your payment method, and add or remove a credit card.
Your ROUVY subscription is auto-renewed until canceled.
To learn more about ROUVY subscription options and how to purchase one, please take a look at this article.
How to Change Your Subscription Plan
You can switch between short-term and long-term plans at any time.
Our general rule is that when you change the subscription plan before it expires, the remaining balance from your current plan is credited toward your new plan.
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Please note: external subscription (iTunes and Google Play) allows for 1-month subscription plans only. If you want to change the subscription plan purchased through iTunes or Google Play, you can migrate your subscription in the case of iTunes, and you have to cancel and repurchase in the case of Google Play. |
All ROUVY pricing plans purchased via the ROUVY website are connected to your user account.
To manage your subscription, log in to your ROUVY account on ROUVY.com,
- click on your icon in the top-right corner;
- and choose Account and Membership in the drop-down menu.
- You'll see your current plan — click the Manage Membership button.
- On the next page, click Change your plan under your current plan details.
- On the next page, choose your NEW plan and click Continue.
- Review the changes, check that your current and new plans are what you need, and then confirm the change.
Your new subscription plan is active immediately.
If you change your long-term plan into a 1-month play, the remaining days from the previous plan will be transferred to credits, which will be used for future payments.
You can see the remaining amount in the invoice that you will receive in the email:
How to Change Your Payment Method
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These steps apply only if you purchased your subscription directly through ROUVY. |
To update your payment methods, log in to your account on ROUVY.com.
- click on your icon in the top-right corner;
- and choose Account and Membership in the drop-down menu.
- You will be redirected to the page where you can see your current plan.
- Scroll down to the Payment section and click the Payment Methods tab.
- You'll see a summary of your payment methods, including your primary payment method.
- To add a new payment method, click Add Payment Method and add your payment method details.
- To remove a payment method, click the three dots next to the card and select Remove.
- To set a card as your primary payment method, click the three dots and select Make Primary.
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Please note: when you add a new payment method, your credit card must be verified. This process is linked with a $1/€1 transaction, however, you are not charged with the amount. The gateway makes this transaction to the bank - the bank forces the user to perform additional verification - and then the transaction is voided. |
Video Tutorial
Something else subscription-related does not work? Feel free to contact us, we are here to help.