FAQ and Troubleshooting

• I Have 'Too Many Devices' Warning And the App is Locked
• Password Change or Reset
• ROUVY and STRAVA Troubleshooting
• Is My Account Deactivated? Am I Banned?

• I Have Problems Uploading My ACTIVITIES
• Display and Video Issues and Tips
• ROUVY Career FAQ
• Avatar is not moving
• Black Screen Troubleshooting

• Subscription FAQ
• Payment failed
• I Cannot Apply My Gift Coupon or Discount Code
• Free Trial Period FAQ
• Change of Subscription Plan or Payment Method

• Internet Connection and Firewall Permissions Troubleshooting
• ANT+ and Bluetooth Connection Troubleshooting