We are thrilled to introduce a new ROUVY subscription model to make your ROUVY experience even better.
The new plans are exclusively available to purchase only through ROUVY.com.
This article gives insights into the three new subscription plans ROUVY offers and guides you through the most valuable tips on managing your subscription effectively.
To have a look at the new ROUVY pricing, please click here.
What Does Each Plan Have?
Each ROUVY subscription plan has an owner and can have some members:
| PLAN OWNER |
This person manages the subscription. |
| PLAN MEMBER |
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IMPORTANT!
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Here are the basic differences between the plans:
| SINGLE | DUO | GROUP | |
| maximum amount of members |
1 account (owner only) |
2 accounts (owner and one invited member) |
5 accounts (owner and a maximum of 4 invited members) |
| plan length |
1 month |
1 month |
1 month |
| automatic renewal |
yes |
yes |
yes |
| discount codes |
can be applied |
can be applied |
can be applied |
|
free trial period |
available for new ROUVY users | available for both the plan owner (if a new user) and members | available for both the plan owner (if a new user) and members |
| inviting other members | not possible | possible: the maximum is 1 invited member |
possible: the maximum is 4 invited members |
|
accepting an invitation |
yes, can accept and become a member (not an owner anymore) a proportional refund of your current pan will be added to your account as credits |
no, first needs to cancel current plan | no, first needs to cancel current plan |
| plan change | can change the plan to DUO or GROUP, the new plan price is charged immediately |
can change the plan to SINGLE,
can change plan to GROUP, new plan price is charged immediately, the member account stays |
can change plan do SINGLE and DUO, members lose access, new plan price is charged at the end of the billing period |
|
cancellation |
yes, can cancel their plan | yes, can cancel their plan, members lose access | yes, can cancel their plan, members lose access |
How to Purchase a New Plan?
If you have an active ROUVY subscription, follow these steps in the section below to switch to a new plan.
If you are new to ROUVY, go to ROUVY.com, enter your e-mail address, and click 'Get Started":
Go through a couple of steps of retyping and confirming your email!
Check your inbox for a confirmation email and click the button inside to verify your email. This helps keep your account secure.
After your email is confirmed, set up your account by creating a password.
To start your 7-day trial, you need to choose your plan and add your payment method.
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Do not worry, you will NOT be charged immediately! You will only be charged if you continue using the ROUVY app after your free trial expires. |
After selecting your plan, click 'Next':
On the next screen, you need to add your payment method. We accept credit cards, BACS Direct Debit, and PayPal payments.
Here, you can also apply your promo code or gift card.
| Make sure the country at the bottom of the page matches your credit card issuer! Otherwise, your payment will fail. |
Click on the 'Start Membership' button after entering your details.
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Starting membership requires a €1/$1 authorization hold. It’s a temporary charge to verify that your card is valid and has sufficient funds. This amount is immediately refunded or disappears after a short time, depending on your card issuer. |
Your new ROUVY plan is now purchased!
Don't forget to follow through the next steps and complete your profile by answering some easy questions.
How to Change a Subscription Plan?
First, log in to your ROUVY account on ROUVY.com,
- click on your ICON in the top-right corner
- and choose Account and Membership in the drop-down menu.
- On the next page, click 'Manage Membership';
- Then, click on the 'Change your plan" button;
- Choose your new plan and click 'Continue';
- Review the changes, pay attention to your new billing date and the new amount, and confirm the change by clicking on the 'Confirm change' button;
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In case of a plan switch-up, the new plan price is charged immediately, starting your new billing period on that day! |
How to Invite a Member?
As a plan owner of a DUO or GROUP plan, you can invite members to your plan.
More detailed step-by-step instructions are in this article.
To do that,
- log in to your account on ROUVY.com,
- click on your Icon in the top-right corner, and choose the 'Account and Membership' section,
- click on 'Manage Membership',
- scroll down to the 'Plan Members' section.
- copy the invite link at the bottom of the page and send it to the person you want to invite.
The member should accept your invitation on their device, then create a new ROUVY account, or log in to their existing one.
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IMPORTANT The invited user must finish setting up their profile, meaning adding all the necessary metrics and answering all the questions. |
You can see your invited member in the same 'Plan Members' section.
Payment Security
We take your security seriously. We strictly use SSL to encrypt personal information. ROUVY does not store or receive any payment information.
We use Braintree and Adyen to process payments by credit card and PayPal, and Chargebee for Saas Management.
ROUVY does not store or receive any payment information.
To ensure greater security Braintree shares only the status of the transaction keeping any billing information safe. Braintree is a PCI-DSS Certified Level 1 payment processor. This is the most stringent level of certification available.
To learn more about Chargebee security go here.
To learn more about Adyen security principles, take a look here.
Video Tutorial
For more help, please feel free to contact us.