Connecting a Smart Trainer or a Smart Bike
First of all, make sure that your trainer or sensors are not connected to any other apps or devices. They have to be free to pair.
After starting the app, click on the "connect sensors" button at the top left corner. Also, you can click on the settings button in the upper right corner and select sensors then.
At the top left corner, you can see if the Bluetooth or ANT+ is turned on or off. Usually, if Bluetooth or ANT+ is off, you can get a message at the bottom of the screen. See the image below.
If your trainer or sensors are successfully connected, it will look like the image below.
If you still have a problem with the connection, check this article.
If you need further assistance, feel free to contact us at firstname.lastname@example.org. We will be glad to help you.