Gift Coupons and Promo Codes

IMPORTANT

Code Usage Limit

To make things simple and fair,
each account can use up to 3 discount codes.

Once this limit is reached, no further codes can be applied to the subscription.

Gift cards and loyalty discounts are exceptions and don’t count toward this limit!

 

This article explains the differences between Gift Coupons and Promo Codes and shows you the correct way to apply them.

ROUVY offers two types of discounts:

  • Promo Codes that give you a discount on your subscription purchase, in other words, a price reduction to your next purchase.
  • Gift Coupons give you a free-of-charge subscription for a limited period, in other words, a 100% discount for some time.

They are both applied in the same way that is described below.

 

What Is a Promo Code?

ROUVY Promo Codes are unique codes, usually 8-12 characters long, that you can apply at checkout to get a price reduction on your subscription purchase.

The amount reduced depends on the Code, please pay attention to the accompanying information. 

 

Promo Code Guidelines

  • Promo codes are valid for one payment only. You cannot use the same discount code twice.

  • You can only apply the code to a new payment at the checkout, or to the next payment in case of an active subscription. 
    You cannot apply the code to the already-made payment.

  • You cannot apply the Code if you are a member of the Lifetime price guarantee.
    Promo codes are valid only for subscribers who are not members of the Lifetime price.

  • You cannot apply the Promo Code to the external subscription plan (iTunes or Google Play).
    Discounts can only be applied to the memberships created directly via ROUVY.com.

  • Promo Codes have expiration dates. Please make sure you have a valid Code.

  • Some Promo Codes can only be applied to a specific subscription plan. This should be specified in the accompanying information.

 

What Is a Gift Coupon?

ROUVY Gift Coupons are unique codes, usually 8-12 characters long, that give you a free-of-charge subscription for a limited period (previously known as vouchers).

You apply them in your ROUVY account to get a 100% subscription discount.

The length of the subscription discount depends on the duration of your Coupon, typically 1, 6, or 12 months.


Follow ROUVY for our special promo campaigns to get a Coupon.

You can also receive ROUVY Coupons for purchasing indoor cycling equipment from our partners.

You can buy a Gift Coupon for your friends and loved ones in our e-shop.

 

Gift Coupon Guidelines

  • Gift Coupons give you a 100% subscription discount for a limited time, meaning your next billing date is moved, and you are not charged while your Gift Coupon is active.

  • You cannot cancel your Gift Coupon plan - you need to wait until it runs out.

  • If you are an active subscriber, you can apply your Coupon immediately, and the Coupon will become active on your next billing date, after your current, already-paid period ends.
    You do not lose any of your paid subscription time.

  • Coupons can be limited to specific subscription plans, so please pay attention to any accompanying information.

  • You can only apply one Coupon at a time. 

  • It does not matter if your Gift Coupon duration is longer than your billing period unless your Coupon has some subscription plan limitation.
    You will not be charged while the Gift Coupon is active.
    For example, you can apply a 6-month Coupon for a 1-month subscription plan - you will be charged your monthly subscription only after the 6th month (after the Coupon deactivates).

  • You can cancel your subscription anytime, it does not depend on your applied Gift Coupons.
    Your applied Coupons are canceled together with your subscription. You cannot apply them again.


How to Apply Your Code

There are slightly different steps for applying the coupon/ promo code:

  • if you don't have a ROUVY account, please create an account, and then you can apply the code immediately together with starting your free trial period.
    Step-by-step instructions are below.
    More information on the free trial is in this article.

  • if you have a ROUVY account, you can apply the code/ coupon immediately and it will be automatically applied to your next scheduled subscription payment.
    Detailed instructions are below.


The following screenshots show the promo code application, however,
your Gift Coupon is applied the same way the only difference is that with a gift Coupon, you get a 100% discount for a limited period.

 

Apply Your Code: New User

If you do not have a ROUVY account, please follow these steps:

  • go to the ROUVY website at ROUVY.com,
  • add your email and click GET STARTED;

Screenshot 2024-04-02 at 11.42.09.png

  • follow the steps of setting up your account: create a strong password, agree to a free trial;

Screenshot 2024-04-02 at 11.42.35.png

  • Choose the best ROUVY subscription plan for you then click NEXT;
You will not be charged until your Free Trial is over.
  • After you've chosen your plan, you see your Checkout Summary;
  • Click on the "Apply your promo code or gift card" button;

Screenshot 2024-04-02 at 11.43.32.png

  • You need to enter and validate your code,
    and if the code is correct, you can see the new discounted price;
  • Click Apply;

Screenshot 2024-04-02 at 11.43.36.png

Screenshot 2024-04-02 at 11.47.39.png

  • You can see your discount again in the Checkout Summary, 
  • Click NEXT

Screenshot 2024-04-02 at 11.47.52.png

  • enter your credit card/PayPal details and click the "Start Membership" button.

Entering your credit card details starts your free 7-day trial period.
You need to verify your credit card.

You will not be charged until your trial period is over.

Screenshot 2024-04-02 at 11.48.17.png

 

Apply Your Code: Existing User

If you have a ROUVY account, follow these instructions:

  • log in to your ROUVY account on ROUVY.COM;
  • click on the top-right corner icon, and choose Account in the drop-down menu;
  • click on the "Manage Membership" button:

account ENG.png

Screenshot 2024-04-02 at 15.13.22.png

  • Under your current plan you can see the "Apply your promo code or gift card" button;

Screenshot 2024-04-02 at 15.13.34.png

  • Enter your code and click validate;
  • If your code is valid, check the discounted price, and click Apply;

Screenshot 2024-04-02 at 15.13.41.png

 

  • Check the summary of the change, you can see the discount, the final amount, and the date it is billed;
  • Click Confirm change;

Screenshot 2024-04-02 at 15.14.39.png

This way the code is applied to your next billing.

 

Check Your Applied Codes

All the information about your current subscription status, your next billing date, and your applied coupons/ codes is under the Account tab in the top-right-corner drop-down menu on ROUVY.com.

Or, use this direct link to have a look at your subscription.

 

Video Tutorial

 

If something does not work, or you have further questions please contact us for assistance.

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