ROUVY Pausing

Vacation, illness, or simply enjoying the great outdoors – sometimes you just need a break.

ROUVY now offers the option to pause your subscription for up to 180 days once per calendar year, available to all ROUVY riders.

Who can pause their subscription? All ROUVY riders after the Free Trial Period.
Only the plan owner can pause the subscription.
How long can I pause for? For up to 180 days once in a calendar year.
Where do I pause my subscription?

In your account on ROUVY.COM

You can use this direct link, login and click the Pause Subscription button at the top of the page.

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What happens after pausing? After the pause ends, your subscription renews automatically.
What happens to my already paid time if I pause before the billing date? When you renew your subscription, your billing date is moved so you enjoy your paid subscription time 
without losing any of it.
While paused, you can enjoy:

Free access to 20 km of riding per month;

or you can buy a Daily Pass for full access to ROUVY for 24, 48, or 72 hours.
More information on the Daily Pass is available here.

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When ready, you can renew your subscription anytime with just one click.

Renewing does NOT mean that we charge you immediately:
Depending on how much paid time was left when you paused your subscription, we adjust your billing date accordingly.

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If you need more help, do not hesitate to contact us.

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