Free Trial period

When and how is the Trial period activated?

For all new users, there is a free Trial period.

No credit card needed!

Every user will get 14 days for free to test the ROUVY app and make a decision whether to purchase a subscription.

ROUVY Trial period is activated once you upload the first (at least) 5 minutes long ride or when you register the subscription plan.

If you create, as a new customer, a ROUVY account, you get our 14 days free trial cross-platform access.

To receive those free 14 days you need to:

  1. To create a ROUVY account – provide sign-up. More information about the sign-up process here.
  2. Start your first ride – Your trial period will start after the ride which is 5 minutes long.

Your 14 days Free ROUVY Trial Period is on!

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What will happen when my Trial is over?

After the expiration date of your Trial, remember that your ROUVY account stays active and keeps all settings, information, and activities. A ROUVY account without a valid subscription has this the Free mode, where the free ride (limited by 1 hour) is enabled only (only in the ROUVY Workouts application). If you like to continue with ROUVY subscription content, you need to purchase a ROUVY subscription. Simply go to our ROUVY web > log in with your ROUVY credentials > Settings > Subscription > click on the green button "Subscribe" > follow the process.

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What about if I cannot ride right away after I have created my ROUVY Account?

You created a ROUVY account, but you are unable to use our app? Because, for example, your trainer isn’t ready yet – don’t worry! Your Trial period starts after your first ride activity. So you have plenty of time to connect the trainer and complete the first ride.

Oops! I purchased the subscription before my Free Trial expired?!

It is no problem, you will be charged when the Trial period expires.

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NB* The external subscription (iTunes and GooglePlay) is not linked with the ROUVY Free Trial period. When you purchase the external subscription, the subscription plan is active immediately.

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