ROUVY is committed to fair and honest indoor cycling for everyone.
Whether you are training, joining a Group Ride, or racing in a challenge, our anti-cheat system runs in the background to keep the playing field fair.
Why we use an anti-cheat system
Virtual cycling relies on accurate data: power, cadence, speed and more. When that data is wrong or manipulated, it creates an unfair advantage and it devalues the effort of everyone who rides hard and plays by the rules.
| We want every leaderboard and every race result to reflect real effort and real performance. |
What the system looks for
The anti-cheat engine monitors riding data continuously and flags what does not add up:
- Unrealistic wattage. Power that is too high, or held too long, for the rider it is coming from. In practice this is most often caused by height and weight being wrong in your profile, not by anyone cheating.
- Data anomalies. Your ride is compared with your own history and with known human limits. This also catches shared or public accounts, such as those in gyms and bike shops.
- Performance validation. Power and cadence are checked for consistency and realism.
- Two activities at once. If a second device is recording the same ride, the system sees two overlapping activities and flags them.
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Two devices recording at once is the usual surprise If your bike computer or watch records a ride while ROUVY is recording the same ride, both activities end up in your account and overlap. The system cannot tell which one is real, so it flags them and awards no XP, to avoid counting the same effort twice. The fix is to record in one place at a time, or to stop the second device syncing the same activity across. |
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Classic trainers are not penalized We do not penalize riders using classic trainers that report higher values. |
If your ride gets flagged
When a ride is flagged during a race:
- you get an immediate warning, and you are disqualified from that event;
- your result does not appear on the leaderboard;
- other participants can see that your ride was flagged;
- you can still finish the route, but the disqualification stands.
Two things are worth checking before an event:
- your trainer is calibrated;
- your height and weight are correct in your Riders Portal.
If you think your ride was incorrectly flagged, tell us. We can look at the activity, and if it was flagged wrongly, we can look into it and restore the XP and coins it earned.
A ride that does not count is not a flagged ride
These are two different things, and riders often assume the worst.
Some ROUVY features make a ride ineligible for leaderboards or for challenge credit. Riding below 100% reality level does it, and so does teleport. Both are ordinary features, you are free to use them, and using them is not cheating.
What happens then is only that the result does not count. There is no warning, no disqualification, nothing is shown to other riders, and your activity stays in your history with its XP. What each one affects is explained in Unified Riding Mode.
Reporting a rider you think is cheating
Our anti-cheat system is up and running, and we keep improving it from our own data and from what riders tell us. Rider reports are part of how it gets better.
If something looks wrong, let us know and tell us what you saw:
- the rider,
- the event, and when it was,
- what looked suspicious.
With those three, our team can take a proper look. Without them there is usually nothing to investigate, so the detail is what makes a report useful.
Keeping your data clean
- Calibrate your trainer regularly.
- Use supported equipment and keep its firmware current.
- Keep the ROUVY app up to date.
- Keep your weight and height accurate.
- Record each ride in one place, so two devices do not log the same effort.
For more help, please feel free to contact us.