Web Settings

In this article, we will explain in detail all the settings you can change and adjust in your ROUVY profile on the web ROUVY.com. Log in into your account on the top-right corner of the page.

On your Dashboard you can see a brief overview of your career, and Experience points, and if you scroll down you can see your last indoor and outdoor activities and upcoming challenges.

You can change your Account and Profile Settings on the web, as well as have quick access to activities, workouts, challenges, races and many more - all explained below.
Do not forget that we have an article dedicated to In-app Settings, as well as another one on Avatar Customization.

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Edit Your Personal Information and Units

To be able to adjust this information on the web you need to:

  • Head to ROUVY.com,
  • LOG IN to your account with the email and password,
  • Click on your PROFILE on the top-right corner,
  • In the drop-down menu you'll see multiple actions available on the web,
  • Go to ACCOUNT.

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  • Scroll down and click on Profile;

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  • You can adjust your PROFILE SETTINGS and UNITS AND BODY PROPORTIONS in here,
  • Don't forget to click Save changes.

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Change Your Nickname and Picture

Your PROFILE IMAGE and NICKNAME can be changed only on my.ROUVY.com:

      • click on the top-right corner SETTINGS ICON,
      • go to ACCOUNT SETTINGS.

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  • Right on top of the page you'll see the option of changing your picture,

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  • scroll all the way down to change your username,

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  • If you want to change your E-MAIL address, contact us at support@rouvy.com. You can not change it on your own.
  • Your PHONE NUMBER primarily helps in contacting the Customer Care department. It speeds up the tracing of your USER PROFILE and allows us to identify customers who contact us over time, the incoming phone line, or WhatsApp.
    The country flag means the Phone Country Code (ie USA +1), then you fill in the rest of the phone number. 

 

Account Privacy Setting

Please note: ACCOUNT setting include Account privacy setting that requires a bit more explanation.

  • Private means your profile will be hidden from all leaderboards. ROUVY never displays personal info like date of birth, biometrics, telephone number or email to other users.
  • Public means your profile will be visible on leaderboards. ROUVY still won´t display your personal info like date of birth, biometrics, telephone number or email to other users

You can change this setting on my.rouvy.com:

  • top-right corner SETTINGS ICON,
  • then ACCOUNT SETTINGS.

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Other Functions of the Web Account

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ACCOUNT

This will bring you to your membership page where you can see your current subscription status and loyalty program perks.

DOWNLOAD APP

A quick way to download the ROUVY App.

INVITE AND EARN CREDITS

This is where you can find our Referral Program.

E-SHOP

All the ROUVY things that you can buy.

HELP

This will bring you to ROUVY help page.

LOG OUT

Click here to log out of your ROUVY account.

 

If something is still unclear, please feel free to contact us.

 

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